Limbic Access

Intelligent front door for mental health self-referral and e-triage.

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Used by >30% of NHS Talking Therapies to help 200,000+ patients access care

Limbic Access is a chatbot that lives on your website

Limbic Access can be embedded on any webpage that your service owns. Users can talk to it to start their referral in an easy and discreet way.

Therapy assistant

What’s your full name?

Sophie Arnold

Nice to meet you, Sophie.

In order to refer you to Meadowside Talking Therapies, I need to check your eligibility.

First off, what’s your date of birth?

01 01 2000

Therapy assistant

What’s your full name?

Sophie Arnold

Nice to meet you, Sophie.

In order to refer you to Meadowside Talking Therapies, I need to check your eligibility.

First off, what’s your date of birth?

01 01 2000

Therapy assistant

What’s your full name?

Sophie Arnold

Nice to meet you, Sophie.

In order to refer you to Meadowside Talking Therapies, I need to check your eligibility.

First off, what’s your date of birth?

01 01 2000

Capture everything

It collects vital information
so you don’t have to

Limbic Access gathers all of the referral information you need, like demographics, eligibility criteria, communication preferences and more—right at the beginning of the care pathway.

Prioritise risk

Screen out ineligible referrals and prioritise risk

Integrating with NHS Spine, Limbic Access can re-direct those who are ineligible to other services. Automatic tagging allows you to prioritise assessments for those who may be at risk.

Interoperable and integrated

All the details you need, right in the system you use

Our system is interoperable or integrated with leading Patient Management Systems. Limbic's inputs are mapped to fields or notes, making the information captured easily accessible.

Our AI can identify the primary presenting problem

Using cutting-edge and clinically validated Machine Learning models, Limbic Access takes the patient inputs, computes the right ADSM to administer, and identifies a likely presenting problem.

Relevant

ADSMs

Presenting

Problem

It helps you hit
your targets

Increase Access

Limbic Access makes it easier for patients to self-refer - even out of hours.

See how >

Release time

Limbic Access saves your team time in assessment and administration.

Learn more >

Improve Recovery

Limbic Access has been associated with improvements in onward recovery.

Read the paper >

Patients and
therapists love it

Therapist
Easy to use and clear instructions
Patient
All of it really very helpful
Patient
Feeling I am able to start feeling better by getting some help
Therapist
Easy to use and clear instructions
Patient
Fast replies, made me feel listened to and got me a date and time to speak to somone. Thank you very much.
Patient
All of it really very helpful
Therapist
Feels like there may be a solution to why I feel like I do
Patient
Getting help with my difficulties. Easy to use system
Patient
Getting me to think about what's going on in my head
Patient
Getting my feelings across
Patient
Help to bring my relationship back to normal and build trust acknowledging the problem
Patient
Hope for the future
Patient
I didn't have to actually talk to anyone! I wasn't rushed, and found this process quite easy
Patient
I feel like I'm getting help
Patient
I feel this will help me so much thank you! ✨✨✨✨✨✨
Patient
It's been good to be able to take my time over answers and not feel under pressure to answer quickly.

Therapist
Limbic means I can focus on how best to support the client without worrying too much about missed information
Patient
It’s taken me years to ask for help, so that’s how you have helped me...sometimes it’s easier to talk to a robot!
Therapist
Being able to refer in this format made me feel more comfortable than when I had previously self-referred with a long questionnaire.
Therapist
It is a richer discussion with the patient around goals and next steps, rather than feeling rushed.
Patient
Clear concise questions and a really quick and easy way to access a referral.
Therapist
Felt like I could lay out a lot of important information in an organised and easy way at my own pace :)
Therapist
The service has seen a reduction in incomplete referrals due to Limbic keeping patients engaged in conversation
Patient
I liked the way you presented the questions
Patient
Really quick and easy to follow and answer all the questions quickly
Patient
I feel like you’ve helped me finally take the step I’ve needed to take for years now. Thank you
Patient
Ease of referral, no forms! Personalised reponses based on my answers
Patient
Clear concise questions and a really quick and easy way to access a referral.

Powerful features, built for Talking Therapies

Limbic Access

Limbic Access

Limbic Access is a chatbot that lives on your website

Limbic Access is a chatbot that lives on your website

It collects vital information
so you don’t have to

It collects vital information
so you don’t have to

Screen out ineligible referrals and prioritise risk

Screen out ineligible referrals and prioritise risk

All the details you need, right in the system you use

All the details you need, right in the system you use

Our AI can identify the primary presenting problem

Our AI can identify the primary presenting problem

It helps you hit
your targets