Limbic Access can be plugged into your website to be available on mobile, tablet, and desktop web browsers. The majority of patients use a phone.

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Yes, Limbic can be fully translated into other languages. Please get in touch for more information on this. We have also built Limbic to support automatic translation into any language of patient’s choosing. However, Limbic is not responsible for the full accuracy of these automated translations.

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Limbic is built around a proprietary AI that sits between the user (patients and clinicians) and a large language model (LLM) conversational interface to ensure all decisions are made based on validated clinical guidance. For more on this, click here.

Yes. We place the highest priority on patient safety, data security, and clinical precision. In addition to our Class IIa medical device status, we are HIPAA- and GDPR-compliant. We are not the end destination for patient data and abide by the rules of the respective provider organization's data policies. Incoming referral records are logged in the database, and the patient identifiable information is stripped from the record. We are also ISO 27001 compliant and hold a Cyber Essentials certification, among other third-party validations.

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Limbic is the only mental health AI chatbot with Class IIa medical device certification (UK). This certification means we have to conform to specific risk management processes pertaining to the software development process, clinical risk, safety risks, usability risks, and security risks. It also mandates a traceable and controlled process for design, development, and testing.

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Yes. This is one of the keys to how Limbic improves clinical efficiency. Limbic is interoperable with a number of EHR systems and can operate alongside patient management systems. For customers of Limbic, this means staff no longer need to manually update patient information from intakes and referral submissions.