Improving service delivery and quality of care

Releasing clinical & administrative time in an
NHS Trust

Hello World

Key Findings

Key Findings

45% reduction in treatment changes

45% reduction in treatment changes

53% improvement in recovery rates

53% improvement in recovery rates

18% reduction in in-treatment dropouts

18% reduction in in-treatment dropouts

13% reduction in wait time for assessment

13% reduction in wait time for assessment

5% reduction in wait time for treatment

23.5% reduction in assessment time

What does it show?

What does it show?

Implementing Limbic Access as a mental health referral e-triage tool can create significant clinical efficiencies across the whole of the care pathway, comparative to other referral routes.

Why is this relevant?

No mental health e-triage solution has been evaluated at scale for it’s impact on the entire care pathway. It’s vitally important that digital products are validated as safe and effective in large scale real-world studies.

Why is this relevant?

Why is this relevant?

Getting the right information at point of access and the subsequent operational efficiencies that drives is associated with an improvement in recovery rates. Recovery rates are a key metric that Talking Therapies are measured against

The Challenge

The Challenge

Digital health technologies need to be able to walk the walk, as well as talk the talk. It’s critically important technologies are evaluated in a real-world setting so that the impact of these tools on patients, service staff and the real-life care pathway environment can be quantified and validated.

The Solution

The Solution

Leveraging Limbic Access’ adoption across NHS Talking Therapy services, a large scale analysis from close to 65,000 patient referrals was performed. This investigated Limbic Access vs. other referral routes in one provider’s nine NHS Talking Therapy services throughout the country. The objective was to investigate a number of clinical outcome measures - such as recovery rates, dropouts, treatment reallocation and waiting times - to robustly validate the impact of Limbic Access on service delivery and patient outcomes.

Want to try out Limbic Access?

What if you could improve patient access and service capacity at the same time?


“I strongly believe Limbic has massively assisted within our trust and I
can ensure this productivity can be implemented elsewhere.”


- NHS Talking Therapies Clinical Lead

Limbic Access is the multi-award winning e-triage and assessment support chatbot trusted by the NHS

Want to try out Limbic Access?

What if you could improve patient access and service capacity at the same time?


Want to try out Limbic Access?

What if you could improve patient access and service capacity at the same time?


Limbic Access is the multi-award winning e-triage and assessment support chatbot trusted by the NHS

Limbic Access is the multi-award winning e-triage and assessment support chatbot trusted by the NHS

Kemp House 160 City Road

London

EC1V 2NX

hello@limbic.ai

Press: press@limbic.ai

AI software for Mental Healthcare in the UK
© Limbic AI, All rights reserved.

Kemp House 160 City Road

London

EC1V 2NX

hello@limbic.ai

Press: press@limbic.ai

AI software for Mental Healthcare in the UK
© Limbic AI, All rights reserved.
Kemp House 160 City
Road
London
EC1V 2NX
hello@limbic.ai
Press: press@limbic.ai
AI software for Mental Healthcare in the UK
© Limbic AI, All rights reserved.
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