Improving service delivery and quality of care

Releasing clinical & administrative time in an
NHS Trust

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Hello World

Key Findings

Key Findings

45% reduction in treatment changes

45% reduction in treatment changes

53% improvement in recovery rates

53% improvement in recovery rates

18% reduction in in-treatment dropouts

18% reduction in in-treatment dropouts

13% reduction in wait time for assessment

13% reduction in wait time for assessment

5% reduction in wait time for treatment

23.5% reduction in assessment time

Clinical efficiency

Clinical efficiency

Implementing Limbic Access as a mental health referral e-triage tool can create significant clinical efficiencies across the whole of the care pathway, comparative to other referral routes.

Proven at scale

No mental health e-triage solution has been evaluated at scale for it’s impact on the entire care pathway. It’s vitally important that digital products are validated as safe and effective in large scale real-world studies.

Why is this relevant?

Proven at scale

Proven at scale

Getting the right information at point of access and the subsequent operational efficiencies that drives is associated with an improvement in recovery rates. Recovery rates are a key metric that Talking Therapies are measured against

The Challenge

The Challenge

Digital health technologies need to be able to walk the walk, as well as talk the talk. It’s critically important technologies are evaluated in a real-world setting so that the impact of these tools on patients, service staff and the real-life care pathway environment can be quantified and validated.

The Solution

The Solution

Leveraging Limbic Access’ adoption across NHS Talking Therapy services, a large scale analysis from close to 65,000 patient referrals was performed. This investigated Limbic Access vs. other referral routes in one provider’s nine NHS Talking Therapy services throughout the country. The objective was to investigate a number of clinical outcome measures - such as recovery rates, dropouts, treatment reallocation and waiting times - to robustly validate the impact of Limbic Access on service delivery and patient outcomes.

Get started with Limbic Access

Improve access and service capacity with the NHS's most trusted mental health referral chatbot.


'I strongly believe Limbic has massively assisted within our trust and I
can ensure this productivity can be implemented elsewhere.'


NHS Talking Therapies Clinical Lead

'I strongly believe Limbic has massively assisted within our trust and I can ensure this productivity can be implemented elsewhere.'


NHS Talking Therapies Clinical Lead

Limbic Access is the multi-award winning e-triage and assessment support chatbot trusted by the NHS

Get started with Limbic Access

Improve access and service capacity with the NHS's most trusted mental health referral chatbot.


Get started with Limbic Access

Improve access and service capacity with the NHS's most trusted mental health referral chatbot.

Limbic Access is the multi-award winning e-triage and assessment support chatbot trusted by the NHS

Limbic Access is the multi-award winning e-triage and assessment support chatbot trusted by the NHS